IT Systems Trainer

IT Systems Trainer focuses on provide technical support to new and existing franchise owners for approved software.

What the role involves

• Provide technical support to new and existing Franchise Owners for approved software.
• Provide advice and guidance on system related issues to users and management team members.
• Supporting relationships with Franchise Owners, Franchise Support Centre staff and approved suppliers.
• Supporting with auditing offices to ensure correct system usage and appropriate digital practices are being adhered to.
• Knowledge of domiciliary care would be beneficial.
• Meaningful Impact: Your work directly contributes to improving the quality of care delivered across our UK network.

Skills and requirements

• Ability and commitment to be on the road 3-4 days per week.
• Experience with Access Care products.

Confirmed role details

• A car allowance, expenses float, and comprehensive support to help you thrive in your role.
• 33 days of holiday (Including bank holidays).
• 5 Paid Volunteering Days per year.
• Flexi time (start between 8am – 10am/ finish between 4pm-6pm).

Candidate fit

• patience, dignity, clear communication, and dependable care standards

Additional role context

• Caremark is one of the largest UK home care franchisors with over 143 franchise offices operating in the UK and Internationally.
• With a reputation for excellence since our inception in 2005, we have grown to become one of the leading UK providers of home care services.
• Caremark is proud to be the British Franchise Association HSBC Franchise of the Year winner and ranked as a Top 5 Franchisor in the Elite Franchise Top 100 2026.

Known job details

• Pay: £38,000