Junior Operational Security Manager

Junior Operational Security Manager focuses on oversee soc operations and delivery of managed security services to clients.

What the role involves

• Oversee SOC operations and delivery of managed security services to clients.
• Monitoring service performance against SLAs and KPIs, ensuring consistent and high-quality execution.
• Implement standard procedures and best practices for incident management, threat monitoring, and vulnerability assessments.
• Serve as the escalation point for client concerns and day-to-day operational issues.
• Manage incident response efforts in collaboration with senior SOC staff and technical teams.
• Ensure timely detection, escalation, containment, and resolution of security incidents.

Confirmed role details

• Lead and mentor a team of SOC analysts, providing regular feedback and training.
• Organise team schedules to maintain 24/7 SOC coverage (if applicable).
• Support implementation of tools and automation to enhance detection and response.
• Assist with operational maturity assessments and track metrics like MTTD and MTTR.

Additional role context

• As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impa.
• Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work.
• Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D.