Lead Nightshift Manager

Lead Nightshift Manager focuses on deliver all replenishment activities ready for our customers the following morning.

What the role involves

• Deliver all replenishment activities ready for our customers the following morning.

Skills and requirements

• Interpreting KPI's or other performance indicators, and has experience of improving these.
• A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team.
• Proven success in delivering and improving KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve driven results that matter.
• Salary will be dependent upon your experience as well as the store size, complexity and location.

Confirmed role details

• People management, including pay and scheduling routines, training, communication and employee relation activities such as managing performance, absence, and completing disciplinar.
• Take accountability for the health and safety of every one of the colleagues who works with you on a shift.
• Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of their base salary (Our nightshifts typically run from 22:00 – 08:00).
• Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns, and understands the importance of providing a safe an.