Leisure Operations Assistant

The Leisure Operations Assistant position centres on providing outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported. It would suit someone who can bring clean and warm operating environment to the role.

Role overview

Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0–11, helping to keep community pools open and thriving. From the quality of our teaching to the way we support every swimmer and family as well as safe.

Main responsibilities

Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported. Maintaining the highest standard of hygiene and cleanliness at site to ensure a safe. Communicate confidently with existing and new customers, always delivering on-site resolutions to their queries and needs.

What helps someone succeed

Clean and warm operating environment.

Requirements

• A positive attitude and willingness to learn.
• Commitment to high teaching and safety standards.
• Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ).

Job details

• Work model: On-site.
• Shift pattern: Weekends.
• Additional detail: Training or development support may be provided.

Requirements mentioned

• First Aid