Library Assistant

Library Assistant

Cpl Recruitment is actively seeking Library Assistants for public sector roles in Northern Ireland, specifically for roles within the Belfast area. These roles are on a temporary contract with possibility of extension.

·Pay Rate - £13.63 per/hr

·Location – Belfast

·Benefits – 35 days holiday per annum

·Hours – Varied

Responsibilities will include:

Provide frontline customer service, manage daily library operations, and assists users with finding resources. Key duties include issuing/returning materials, shelving, handling enquiries, and organizing events. The role often involves a mix of day, evening, and weekend shifts.

Under the direction of the appropriate Line Manager, the postholder will:

·Assist clients in making best use of library services and facilities by: Handling client enquiries using print and electronic resources (e.g. books, CD-ROMs, and the Internet)

·Process client requests efficiently and accurately

·Support clients in selecting and using library resources and facilities

·Introduce and explain library services, rules, and regulations to new and existing clients, including operating the Libraries NI complaints procedure

·Register new clients

·Support the routine delivery of promotional activities, including school class visits, story time sessions, user education events, and special initiatives.

·Assist with day-to-day operational procedures and the delivery of client-focused library services across learning, information, leisure, and culture, including: Shelving, tidying, and maintaining books and other library resources

·Manage circulation duties such as issuing, discharging, and renewing all resources

·Operate information and communication technology relevant to the role

·Assist with the collation of statistics and the maintenance of accurate records as required.

·Contribute actively as a member of the team to ensure services are delivered to consistently high standards and in line with current library policies and procedures.

·Provide the first response to public comments and complaints in accordance with the Library Services complaints procedure.

Essential Experience/Qualifications

Knowledge and Skills

Other Requirements and Constraints

Personal Qualities and Attributes

Desirable Criteria

For further details please apply directly below or contact Clare McCormick directly.

If successful you will be required to complete a criminal record check through Access NI, having a criminal conviction will not necessarily exclude you from this process. Cpl have a policy on the recruitment of ex-offenders, for a copy of this policy please email

style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(68, 68, 68);">Cpl is an equal opportunities employer and welcomes applicants from all backgrounds. We recognise that a diverse and inclusive workplace will better our relationships and services with our clients, our candidates, our communities, and one another. Be You, Be Kind, Be Proud.