Licensing & Business Support Officer

Licensing & Business Support Officer focuses on behind every bustling stall and successful event is a backbone of brilliant administration and licensing support.

What the role involves

• Behind every bustling stall and successful event is a backbone of brilliant administration and licensing support.
• As a Licensing & Business Support Officer, you’ll play a pivotal role in making it all work, ensuring our services are fair, transparent, and responsive.
• Data Management: Maintaining accurate records of licenses, payments, trader information (including public liability insurance and certifications), and enforcement actions. You’ll a.
• Operational Support: Coordinating meeting bookings, assisting with HR support (leave, sickness, timesheets, recruitment), and compiling Health and Safety plans.
• We operate a fair and open anonymous selection process.
• As part of the application process, you will need to complete a number of competency based questions.

Skills and requirements

• Primarily office-based, you’ll be the go-to person for processing applications, managing records, and providing essential support.
• Committed to Excellence: Demonstrates a commitment to excellent customer service and operates with a high degree of professionalism.
• Support systems in a large organisation, and ideally some knowledge of current issues in public sector management.
• Provide examples of your skills, knowledge and experience outlined in the job description.

Confirmed role details

• Licensing Administration: Efficiently processing all types of license applications (new, variations, temporary, permanent) for markets, shop fronts, and street trading, ensuring ti.

Candidate fit

• Highly Organised: Able to manage large workloads, prioritise tasks effectively, and meet challenging deadlines.
• Problem Solver: Able to use initiative in problem-solving and decision-making for the good of the service.

Additional role context

• 36 Hours per week.
• This role requires a flexible approach to working hours, including mandatory weekend work and occasional public holidays to meet service requirements.
• Detail-Oriented: Possesses excellent numeracy skills, the ability to interpret data, and a meticulous approach to record-keeping.