Lloyds Banking Group Customer Support – Fareham

The Job position centres on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring clear communication, patience, accurate records, and reliable follow-through to the role.

Where the work sits

20 hours a week, including Saturdays. £14971, increasing to £15400 after 6 months.

Customer support involved

Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. Update systems and keep customers informed with clear, accurate information. To support changing customer demand, there may be times where these hours need to be adjusted.

What helps in this service role

Clear communication, patience, accurate records, and reliable follow-through.

Practical details

• The planned shift pattern for this role is Monday 9-5pm, Friday 9-5pm and Saturday 9-3pm in Portsmouth city centre.

Customer service skills

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.