L’Oréal Luxe Multi-Brand Assistant Store Manager Fenwick Newcastle (37.5 Hours)

The L'Oréal Luxe Multi position centres on cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long-term relationships and driving repeat business. It would suit someone who can bring strong professional approach to the role.

Why this role may suit you

Maintaining Counter Standards: Ensure all Brand VM guidelines are implemented & embody the Luxury retail environment. Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

What you would be doing

Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long-term relationships and driving repeat business. Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).

The working style that fits

Strong professional approach.

What you need

• Delivering a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touchpoi.
• Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
• Lead and develop your store team to deliver a world-class consumer experience and exceed Retail Performance Targets for the portfolio of brands in your store.

Practical information

• Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
• Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
• Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high-performing team.
• Performance Management: Actively track team performance, identify underperformance, and implement effective strategies to address and improve results.

Job details

• Benefits mentioned: Holiday allowance, Bonus, Commission, Training