L’oreal Luxe Multi-Brand Team Leader, Boots Isle of Man (30 hours) FTC until April 2027

As a L'oreal Luxe Multi, the work centres on cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long-term relationships and driving repeat business. It would suit someone who can bring strong professional approach to the role.

Known job details

• Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
• Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
• Talent Acquisition: Lead the recruitment and selection process for Beauty Advisors, identifying and attracting top talent to build a high-performing team.
• Performance Management: Actively track team performance, identify underperformance, and implement effective strategies to address and improve results.

Likely focus of the role

• Cultivating Client Loyalty: Implement strategies to build and maintain a loyal VIP customer base, fostering long-term relationships and driving repeat business.
• Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).

Requirements mentioned

• Delivering a world class Luxury Service Experience: Ensure through coaching & feedback that the team are delivering exceptional customer service throughout all our brands and touch.
• Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.