Mailing/Postal Supervisor

Mailing/Postal Supervisor focuses on managing the day to day operation via direct reports to achieve slas and kpis, monitoring performance of the team, quality standards and performance against slas, acting on and res.

What the role involves

• Managing the day to day operation via direct reports to achieve SLAs and KPIs, monitoring performance of the team, quality standards and performance against SLAs, acting on and res.
• Supporting the Senior Team Leader by monitoring SLA performance, reporting any issues or service failures appropriately.
• Resolving problems, issues and risks and where appropriate escalate them to the Senior Team Leader.

Skills and requirements

• Strong people manager, able to influence people at all levels with experience of managing operational teams and able to communicate how to change processes and systems to improve t.
• Strong verbal and written communication skills to persuade and influence staff and clients at all levels in a professional manner.
• Diligent, conscientious attitude with a strong work ethic.
• Please only apply if you have the right to work in the UK.

Confirmed role details

• Our client is looking for Mailing Supervisor to join their team on a full-time permanent basis in Sheffield.
• Mailing supervisors have a dual role which involves being a direct point of contact for all processes in relation to ad-hoc mailings as well as managing all aspects of the Onsite p.

Candidate fit

• It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Additional role context

• Requires a flexible individual capable of managing a variety of processes effectively and efficiently.
• Monday-Friday 8am – 5pm.
• If you’d like to learn more about this role, please get in touch with Natalie!

Known job details

• Pay: £27,000