Management Support Assistant

As a Management Support Assistant, the work centres on as Management Support Officer, you will work on the front-desk of the School of Music to provide a first point of contact for students, staff and visitors. It would suit someone who can bring with a professional, customer-oriented approach and a can-do attitude, you should be able to communicate effectively with a wide range of people to the role.

How the role is set up

We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. The University of Leeds is one of the top 75 universities in the world.

Where someone would start

As Management Support Officer, you will work on the front-desk of the School of Music to provide a first point of contact for students, staff and visitors. Be an active member of the Management, Administration and Support Service team (MASS), supporting administrative operations of the School in areas such as Finance, HR and Estates,. supporting learners and helping maintain a positive learning environment.

What helps someone build confidence

With a professional, customer-oriented approach and a can-do attitude, you should be able to communicate effectively with a wide range of people. Do you have excellent communication and interpersonal skills?

What is expected

• Do you have previous experience in a customer-oriented role and an interest in working with a wide range of people?
• Are you a well organised and adaptable individual with a commitment to providing an excellent student and staff experience?
• Excellent IT skills, with the ability to use the Microsoft Office suite (Word, Outlook, Excel) and experience using information management systems also essential to the role.

Job details

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.
• Generous pension scheme options plus life assurance.