Manager/Senior Manager

As a Manager/Senior Manager, the work centres on leading client engagements focused on ServiceNow strategy, implementation, and process optimisation. It would suit someone who can bring excellent stakeholder management and communication skills to the role.

What the work leans on

Referrals increase your chances of interviewing at Alexander Ash Consulting by 2x. Ability to bridge business strategy and technical delivery.

Where the technical work sits

• Leading client engagements focused on ServiceNow strategy, implementation, and process optimisation.
• Collaborate with stakeholders across business and technology functions to deliver scalable outcomes.
• Assess current service management processes and identify opportunities for automation and improvement.

Technical requirements

• Proven experience in management consulting with a focus on digital transformation or service management.
• Strong hands‑on knowledge of ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.).
• Combine strategic consulting expertise with deep technical knowledge of the Service.

What helps delivery stay steady

Excellent stakeholder management and communication skills. Strong professional approach.