Military Tailoring and Customer Service Specialist

Frasers Group London, England Apr 1, 2026

Type Full Time
Pay Not listed
Work Onsite

Military Tailoring and Customer Service Specialist focuses on we are most excited to maintain our position as no1 savile row and would like to attract others who share this dynamic enthusiasm for the brand.

What the role involves

  • We are most excited to maintain our position as No1 Savile Row and would like to attract others who share this dynamic enthusiasm for the brand.
  • Supporting department manager with VIP accounts as necessary.
  • Supporting manager as point of contact and customer services with Bespoke customers.
  • Supporting scheduling diary for MTM fittings and appointments.
  • Support Military walk in service, fitting and sales.
  • Maintain contact library – suppliers, partners, services.

Skills and requirements

  • Attention to detail: A keen eye for detail to ensure uniforms adhere to strict military regulations and standards - Essential.
  • Customer Service: Ability to interact with Military personnel at all levels to discuss various fittings and requirements - Essential.
  • Exceptional verbal and written communication skills - Essential.
  • Good time management and organisation skills - Essential.

Candidate fit

  • clear communication, patience, accurate records, and reliable follow-through

Additional role context

  • Headquartered at No.1 Savile Row Gieves & Hawkes is a global destination for the very best menswear, from legendary Bespoke tailoring to exceptional ready-to-wear.
  • This list has featured a legion of noteworthy and influential gentlemen since the 18th Century and continues into the 21st.
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