Motor Finance Customer Support – Remote
Job description
As a Motor Finance Customer Support, the work centres on as a customer service agent, you will be responsible for taking inbound calls from customers with queries regarding the motor finance compensation scheme. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.
Why this role may suit you
As a customer service agent, you will be responsible for taking inbound calls from customers with queries regarding the motor finance compensation scheme. You will also make outbound calls to support case progression, and to validate details.
The working style that fits
careful practical judgement. Strong professional approach.
What you need
- Work to provide clear updates and information regarding the status of their complaint, pass on relevant information and evidence to the complaint agent handling the case and mainta.
Practical information
- 37.5 hr week – Monday to Friday – shift between 9am – 6pm.
- Duration: 6 months with opportunity to extend.
- Managing inbound and outbound call activity to customers regarding motor complaints.
- Creating clear and concise call notes ensuring all details are captured and the customer is satisfied.
Job details
- Benefits mentioned: Training
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