Murex Support Specialist

This Murex Support Specialist opportunity is built around providing advanced support for all Murex-related incidents, service requests, and user queries, ensuring. It would suit someone who can bring strong professional approach to the role.

Where the work sits

Deep, hands-onknowledge of Murex is essential, as you will be the go-to specialist for troubleshooting, incident management,and user support. Provide technical solution to the business needs and following best practices and standards.

How the role works day to day

Provide advanced support for all Murex-related incidents, service requests, and user queries, ensuring. Liaise with upstream/downstream IT teams and vendors to escalate and resolve critical incidents. Troubleshoot and resolve complex technical and functional issues across Murex modules (Front Office.

What helps in this setting

Strong professional approach.

Practical details

• Additional detail: Training or development support may be provided.

What needs to be in place

• At least 8-10 years’ experience of working with Murex, in a Support role with a BA background, with deep expertise in troubleshooting and resolving issues.
• Experience of implementing and supporting Murex v3.1 with Regards to Front Office, lower version of Murex is a strict no go.

Job details

• Benefits mentioned: Training