Neighbourhoods and Communities Officer LBHF

Neighbourhoods and Communities Officer LBHF focuses on supporting residents who need extra help, identifying safeguarding concerns and connecting people with the right services.

What the role involves

• Supporting residents who need extra help, identifying safeguarding concerns and connecting people with the right services.
• Leading estate inspections, make sure safety standards are met, and take action on anything that puts residents at risk.
• Managing tenancy changes (succession, mutual exchange, joint tenancies and more) and offer clear, helpful housing advice.
• Take the lead on ASB and tenancy enforcement, working with partners and preparing cases when needed.
• Welcome new tenants, carry out sign ups, viewings and six week visits and set people up for success in their new homes.
• Respond to emergencies on estates with calm, empathy and practical support.

Confirmed role details

• £43,308 - £45,852 per annum.
• New Zealand Way, White City Estate, Hammersmith W12 7DE and Cobbs Hall, Fulham Palace Road, London SW6 6LL.
• No hybrid working, Monday to Friday 9am to 5pm and also working on one Saturday in six from 9.30am to 2pm with a day off in lieu the following week.

Additional role context

• Build real relationships with residents and partners.
• People who can build this into everything they do.
• We treat everyone with compassion, dignity and fairness.

Known job details

• Pay: £43,308 - £45,852 per annum