Network Engineer

Network Engineer focuses on incident management: act as the last line of defence for troubleshooting complex network issues across more than 300 sites.

What the role involves

• Incident Management: Act as the last line of defence for troubleshooting complex network issues across more than 300 sites.
• Stakeholder Engagement: Work closely with site IT teams, SRE teams, and end users across various regions, providing expert guidance.
• Collaboration: Engage in real-time incident resolution via Microsoft Teams chats, managing multiple open tickets and maintaining clear communication throughout.
• Resolving issues related to connectivity, network slowness, high utilisation, and general performance degradation.

Skills and requirements

• Troubleshooting Expertise: Proven experience in large enterprise environments, with a strong ability to diagnose.
• Communication & Organisation: Excellent interpersonal skills and the ability to manage multiple conversations and tickets simultaneously via Teams.
• Routing & Switching: Strong hands-on experience with Cisco technologies.
• Firewall Management: Proficiency with Palo Alto firewalls.

Candidate fit

• Technical judgement, safe working habits, careful diagnostics, and practical problem-solving.

Additional role context

• Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom.
• Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
• TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group").