Operational Data Improvement Manager

The Operational Data Improvement Manager position centres on overseeing ongoing model performance, monitoring drift, bias, data quality issues, and operational misuse. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Why this role may suit you

Ensure models are production ready, aligned to Claims processes, decision frameworks, and technology environments. Supporting strong governance and assurance, ensuring documentation, explainability, controls and audit readiness.

What you would be doing

Overseeing ongoing model performance, monitoring drift, bias, data quality issues, and operational misuse. Driving continuous improvement, identifying opportunities to enhance data, features or processes that influence model effectiveness.

What you need

• Solid understanding of machine learning lifecycles and production deployment concepts.
• Ability to constructively challenge models and analytical concepts.
• Strong stakeholder management across operational, data, governance, and technology teams.

Practical information

• Pay is based on relevant experience, skills for the role, and location.
• Salary is only one part of our total reward package.