Operations Coordinator

As a Operations Coordinator, the work centres on sales support: Preparing, issuing, and following up quotations, and preparing reports. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Where ownership sits

We’re proud of our collaborative culture, where people are supported, ideas are shared, and every team member is valued. Working as part of the operations team to provide a high level of customer service.

What the role carries

Sales support: Preparing, issuing, and following up quotations, and preparing reports. Recording quotations, data input, KPI reporting, invoicing, and updating the central database. Customer Service: Taking client calls, responding to client enquiries, and providing information on our services. Building and maintaining client relationships to ensure customer s.

What the role depends on

• Excellent verbal and written communication and interpersonal skills, with the ability to engage with clients and team members alike.
• Ability to work collaboratively within a team and willingness to gain knowledge of all processes to assist in other areas of the business when needed.

Practical details

• Work within the operations team to ensure ACT Building Control (Part of CHPK) provide a consistent, professional, and efficient service to clients.
• To support the team by managing administrative tasks, coordinating sales activities, maintaining customer relationships, and ensuring smooth operations to help achieve sales target.
• Additional detail: Flexible working options may be available.

Job details

• Benefits mentioned: Flexible working