Operations Duty Manager

As a Operations Duty Manager in London and New York, the work centres on and maintain exceptional levels of customer service, addressing guest needs. It would suit someone who can bring calm and organised in a fast-paced setting to the role.

What the work leans on

Firmdale Hotels is an international, award winninggroup of 11 luxury hotels and 10 bars and restaurants in London and New York. Hotels is a collection of award-winning, stylish boutique hotels located in theheart of London and New York.

Where the technical work sits

• And maintain exceptional levels of customer service, addressing guest needs.
• Thorough health and safety checks to maintain a safe environment for guests and.
• Company renowned for its unique design and exceptional service, you will be an.

Technical requirements

• Competitive salary from £50,500.00 to £55,500.00 inclusive of service charge.
• Complimentary meals on shift.

What helps delivery stay steady

Calm and organised in a fast-paced setting.

Practical details

• The Times Best Places to Work for both 2024 and 2025.
• One AA Rosette for Culinary Excellence and AA Breakfast Award 2025.
• Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024.
• Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA.

Job details

• Benefits mentioned: Holiday allowance, Bonus, Training