Operations Manager

Operations Manager focuses on a genuine coaching mindset - you don't just manage people, you build them up.

What the role involves

• A genuine coaching mindset - you don't just manage people, you build them up.
• A track record of improving quality and efficiency at the same time.

Skills and requirements

• Any experience in financial services, professional services or a regulated environment.

Confirmed role details

• 21 days holiday plus bank holidays, Christmas close-down and your birthday off (and rising by a day each year up to 26).
• Personal development budget (for exams, training or anything to help you be your best!).
• Health and wellbeing perks including our own in-office gym, desk massages, team hikes and yoga.
• Lifestyle benefits such as meditation app and high street discounts.

Candidate fit

• operational ownership, people coordination, problem-solving, and clear communication

Additional role context

• We're looking for someone who loves leading teams, who gets a genuine buzz from watching people develop and who can bring structure, energy and accountability to a busy, growing de.
• Be overseeing a team of 15+, reporting directly to our COO and playing a key role in shaping how the department grows.
• From trainees to seasoned specialists, you'll nurture talent at every level, building a culture where people feel supported, challenged and genuinely excited to grow.