Operations Manager

Apex Hotels Dunblane, Scotland Posted Apr 2, 2026

Full Time
Onsite

Job description

This Operations Manager role is focused on £ referral bonus when your friends or family join the team. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Where the work sits

Solid demonstration of Team leadership, Accountability, and delivery of Results is paramount for this role. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Operations Team.

How the role works day to day

£ referral bonus when your friends or family join the team. Development and implementation of customer service plans that support the maintaining and continued high performance growth of our customer NPS. Maintaining staff focus on ‘the Customer’s need’, individualising and personalising service where possible and encouraging staff initiative.

Practical details

  • Additional detail: Training or development support may be provided.

Requirements mentioned

  • Excel

Job details

  • Benefits mentioned: Holiday allowance, Bonus, Training
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