Operations Manager

This Operations Manager opportunity is built around £ referral bonus when your friends or family join the team. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Role overview

Solid demonstration of Team leadership, Accountability, and delivery of Results is paramount for this role. This role will involve operational coverage across a seven-day week rota, as required by the business.

Main responsibilities

£ referral bonus when your friends or family join the team. Development and implementation of customer service plans that support the maintaining and continued high performance growth of our customer NPS. Maintaining staff focus on ‘the Customer’s need’, individualising and personalising service where possible and encouraging staff initiative.

Job details

• Additional detail: Training or development support may be provided.

Requirements mentioned

• Excel