Operations Manager

A highly regarded London-based architecture and design studio is seeking an experienced and dynamic Operations Manager to play a pivotal role in the successful running of its growing practice.

This is a standout senior position within a studio of over 100 architects, interior designers and researchers, united by a shared passion for materials, craft, technology and making. Working within a collaborative environment, the Head of Operations will be central to ensuring the studio runs smoothly, efficiently and with confidence as it continues to evolve.

Key responsibilities

Lead the overall operational management of the practice, reporting to the board and supporting directors and senior leaders

Develop and deliver operational strategy aligned with business objectives

Oversee studio operations, resourcing coordination and support growth and change initiatives

Own compliance, risk and governance, including ISO 9001/14001, Health & Safety, and insurances

Lead the practice’s B Corp certification process

Oversee facilities, studio environment, equipment and landlord relationships

Lead IT strategy, systems development and line manage the IT function

Provide senior oversight of finance, HR and budgets, supporting training and development initiatives

Oversee workshop operations and ensure alignment with studio and project needs

About you

Substantial experience in operations or practice management within architecture and design is essential

Confident leading complex operational functions with a hands-on, pragmatic approach

Calm, adaptable and solutions-focused, with excellent communication skills

Comfortable operating at both strategic and detail levels

Joining a collaborative and ambitious studio environment, the Operations Manager will be a trusted partner to the leadership team and a key enabler of the practice’s success. This is an opportunity for someone who enjoys being deeply involved and making things work well for others.

We will do our very best to help you find your ideal job. Our approach is personable and we believe that your job hunting experience should be enjoyable. We look forward to hearing from you.

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Ref: CS220648