Operations Manager (PPP)

As a Operations Manager (PPP), the work centres on supporting oversee task-by-task operations and maintain performance standards. It would suit someone who can bring warm, steady communication with learners to the role.

Who the work supports

Ambitious - We continually strive to deliver the best possible service. Passionate - We are proud of the part we play in FIM & the service we deliver.

How support shows up

Help oversee task-by-task operations and maintain performance standards.

What needs to be in place

• 3+ years’ experience in an Operations, Contracts or Head of Services role within a PPP/PFI or complex estates environment, with strong contractual understanding.
• Proven asset management experience, covering lifecycle planning, PPMs, defect resolution and service or improvement projects.
• Strong stakeholder management and influencing skills, with experience working closely with universities, FM providers, boards and internal teams.

Job details

• Hatfield, Hertfordshire. Hybrid role – Up to 2 days per week WFH.
• 25 days AL + BH, Life Insurance, Pension Scheme, up to 9% employer contribution, Private Medical Benefit including dental and optical, EAP, salary sacrifice schemes, gym & retailer.
• We’re seeking a proactive, hands on Operations Manager to join the team, who thrives in complex environments and can lead high‑quality operational delivery across the asset.
• This role is working on the University of Hertfordshire’s Student accommodation project, a 50 year PPP project which consists of the design, build, financing and operation of 3,000.