Operations Supervisor – Silverburn

This Operations Supervisor opportunity with SEPHORA UKWhen you join SEPHORA is built around today, with nearly 500 iconic brands and our own SEPHORA Collection, were redefining the future of prestige beauty as we continue our bold expansion across the UK. It would suit someone who can bring creating a collaborative, positive team culture that champions teamwork, innovation and high standards to the role.

Where ownership sits

From our beginnings in France in 1969 to becoming part of the LVMH family, weve always pushed boundaries through creativity, innovation, and inclusivity. Supporting leadership with Employee Relations processes, including attendance, performance and followup actions.

What the role carries

Today, with nearly 500 iconic brands and our own SEPHORA Collection, were redefining the future of prestige beauty as we continue our bold expansion across the UK. Setting clear goals through performance checkins and personalised development plans to support continuous growth. Analytical skills to assess performance, drive improvements and support commercial targets.

What helps the work land well

Creating a collaborative, positive team culture that champions teamwork, innovation and high standards. Maintaining organised, safe and compliant stockroom and store environments aligned to SEPHORA standards.

What the role depends on

• With your strong leadership, passion for organisation and ability to coach others, youll drive high standards across inventory management, loss prevention and operational flow.
• Assisting customers with product queries where needed, offering recommendations that support an elevated service experience.
• Use analytics across sales and service to inform future planning and optimise both experience and business outcomes.

Practical details

• Access to a perks and wellbeing platform offering discounts, wellness support, and more.
• SEPHORA University - receive industryleading product, customer care and development training to help you grow your skills and your career.
• Annual salary reviews based on your performance and our company results.
• Performancebased commission tied to collective store success.

Job details

• Benefits mentioned: Holiday allowance, Commission, Training