Part Time Credit Operations Agent

As a Part Time Credit Operations Agent, the work centres on managing, resolve, and escalate complaints accordingly in line with the complaints process. It would suit someone who can bring strong professional approach to the role.

Why this role may suit you

This position is available for those looking for 16 or 20 hour contracts. Let us know when you apply so we can support you throughout the interview process.

What you would be doing

Managing, resolve, and escalate complaints accordingly in line with the complaints process. Managing all follow up work, diarising actions to ensure they are fully resolved and completed. Maintaining your knowledge and understanding through self-development and learning.

The working style that fits

Strong professional approach.

What you need

• The salary for this role is at £24,336, the exact salary will differ by job and experience.
• 28 days annual leave + 8 bank holidays + 3 personal days annually, which increases with length of service.
• Hybrid working between your home (2-3 days a week) and our brand new Reading HQ office at Green Park (2-3 days a week).

Practical information

• This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.
• Plus lots more including wellbeing and learning & development benefits!
• At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home.
• We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

Requirements mentioned

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