Part-time Customer Service Advisor

Part-time Customer Service Advisor focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

• Handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Skills and requirements

• There is no better feeling than making a difference to someone’s life and that is exactly what we do here at Careline Support Ltd each and every day.
• Established in 2020, Careline Support Ltd provides a telephone support service to over 10,000 retired Homeowners in the UK, supporting them to achieve a safe and secure lifestyle a.
• We are committed to maintaining a first-class level of service at all touch points.
• The creation of Careline has enabled us to elevate our service and our amazing call handling team ensures that no-one is alone in an emergency.

Confirmed role details

• Part-time opportunities from 15 hours per week.
• Operational hours are between 06:30-22:30, covering early and late shifts, inclusive of alternate weekends.
• We are delighted to be expanding our call handling team at Careline Support Ltd and are looking for a personable, motivated and diligent person to join our amazing team full-time.
• Competitive salary starting from £20,000 per annum, pro rata, negotiable depending on experience (£10.25 per hour).

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Known job details

• Pay: £20,000 per annum