Patient Advisor

Patient Advisor focuses on supporting patients having vision correction surgery across all steps of patient pathway, building rapport and maintaining patient confidence.

What the role involves

• Supporting Patients having vision correction surgery across all steps of patient pathway, building rapport and maintaining patient confidence.
• Capture high-quality diagnostic scans for clinical interpretation, whilst communicating with the patients on the features and benefits of our technology.
• Supporting in delivery of consultations for optometrists and/or Surgeons, in-clinic or virtual.
• Schedule surgery and aftercare.
• Managing payment, finance and administrative booking requirements.

Skills and requirements

• Previous experience of a patient facing role.
• Experience within healthcare or high-end retail would be preferred.
• An industry leading salary plus excellent bonus potential.
• 33 days annual leave.

Confirmed role details

• Full Time - 40 hours (must be flexible to work Saturdays ).
• From £27,000 per annum + Bonus.
• Optical Express are the market leader in Vision Correction Surgery (Laser Eye Surgery and Premium Pay Intraocular Lens Surgery in the UK).
• As an entity, we treat more patients than all other private providers do put together.

Known job details

• Pay: £27,000 per annum