Patient Services Manager

As a Patient Services Manager in Central London, the work centres on managing and optimising the CRM system to maintain the highest standards of data accuracy and integrity. It would suit someone who can bring if you are passionate about delivering exceptional patient-centred care and have a background in CRM management, marketing, or healthcare operations, we would love to hear from you to the role.

Known job details

• Location: Central London
• Pay: £31,000
• Contract: Full-time
• Work model: Remote
• Full-time, 40 Hours, Mon-Fri, 10:30am to 7:30pm.
• Experience in hybrid or remote working environments, with strong relationship-building skills across distributed teams.
• Salary from £31,000, commensurate with experience.
• Central London location.

Likely focus of the role

• Managing and optimising the CRM system to maintain the highest standards of data accuracy and integrity.
• Managing lead funnels and nurturing prospective patients through targeted, personalised engagement strategies.
• Leading generation, and telephony/AI systems.

Requirements mentioned

• Leading and developing front-of-house staff to ensure outstanding reception operations and a consistently excellent patient experience.
• Demonstrable experience with CRM platforms, cloud-based tools, and marketing automation systems.
• Genuine opportunity to make a measurable impact on patient experience and business growth.