Payments and Fraud Analyst

Payments and Fraud Analyst focuses on build relationships with key stakeholders, both internally and externally.

What the role involves

• Build relationships with key stakeholders, both internally and externally.

Skills and requirements

• Previous experience in a contact centre environment role with some exposure to fraud cases/situations/ways of working.
• Communicate effectively to the wider team.
• Capacity to work independently as well as part of a team particularly in high pressured situations.
• Ability to manage a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks.

Additional role context

• Working as a team to implement best practice for the Group.