Pensions / SIPP Client Services Manager
Job description
This Pensions opportunity is built around providing strong, inspirational leadership to SIPP Client Services teams, driving accountability and a high‑performance culture. It would suit someone who can bring reliability, clear communication, and practical judgement to the role.
Where the work sits
Permananent role based in a leading pensions business in Manchester. The hiring company is a well-established organisation within the pensions and general investment financial services industry.
How the role works day to day
Provide strong, inspirational leadership to SIPP Client Services teams, driving accountability and a high‑performance culture. Monitoring KPIs and SLAs, taking corrective action where needed to maintain service quality.
What helps in this setting
careful practical judgement. Overseeing resource and workforce planning to ensure capacity aligns with demand and supports operational flexibility.
Practical details
- Additional detail: Pension support may be included.
What needs to be in place
- Minimum 5 years' experience leading multidisciplinary, client‑facing teams within financial services.
- A permanent role based in Manchester, offering stability and growth opportunities.
- Demonstrated experience leading through change, improving operations, embedding structure, and driving continuous improvement.
Job details
- Benefits mentioned: Pension, Private healthcare
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