People and Operations Coordinator

People and Operations Coordinator focuses on this position offers a comprehensive, 360-degree spread of duties across hr administration, recruitment, and office operations.

What the role involves

• This position offers a comprehensive, 360-degree spread of duties across HR administration, recruitment, and office operations.
• Onboarding: Prepare offer letters, issue contracts, set up new starter profiles.
• Offboarding: Prepare any letters, calculate final holiday balances.
• Employee Support: Serve as the first point of contact for day-to-day team queries regarding holiday allowances, company policies, and absence logging.
• HR Consultant Liaison: Prepare documentation and escalate complex employee relations queries to our external HR consultant.
• Audit Trails: Maintain strict document control, version tracking, and complete records of staff training matrices to support our ongoing ISO standards and quality audits.

Skills and requirements

• Background: Minimum 2 years’ experience in office administration or business support.
• Availability: Ability to work Onsite in Liverpool under a hybrid arrangement (not fully remote).
• Core IT Skills: Proficiency in Microsoft Excel, Outlook, Teams, Word, and general digital business tools.
• Tech Stack: Experience with BreatheHR, Slack, Confluence, Jira, Zoom, Teams, or CRM platforms.

Confirmed role details

• Liverpool – Hybrid (minimum 3 days per week on-site).
• We offer a blend of remote and office-based working based on the needs of the individual and the business.

Candidate fit

• Monitoring the applicant tracking system, screen initial CVs against baseline criteria, and send updates to candidates.
• Interview Logistics: Coordinate hiring manager diaries, set up MS Teams or in-person interview slots, and collate feedback forms.
• Workspace Maintenance: Manage day-to-day office presentation in Liverpool, ensuring meeting rooms are tidy and facilities are functioning.

Additional role context

• This role offers regular daily hours of 10:00 AM to 2:00 PM, providing excellent day-to-day stability.