Port Assistant

Port Assistant focuses on control of passengers and vehicles embarking and disembarking from vessels by giving clear and concise direction to all.

What the role involves

• Control of passengers and vehicles embarking and disembarking from vessels by giving clear and concise direction to all.
• Sale and validation of passenger and vehicle tickets.
• All duties connected with ship movements, gangways and securing of vessels.
• Occasional day work on the Small Isles vessels may be required for ticketing purposes.

Skills and requirements

• You must be computer literate, with excellent verbal and written communication skills.
• You must be customer focused, have a clear understanding of the customer interface, and have a proactive approach to customer care.
• The successful candidate must be able to commute to and from the Mallaig Ferry Terminal on a daily basis.
• You are expected to have a flexible approach to working, as shift and weekend work will be involved.

Confirmed role details

• 1 x 40-hour contract.
• Date advertised: 16 August 2023.
• It is a multi-award-winning ferry and port operation and ship management specialist providing essential lifeline services and logistical support to island and remote communities.
• Excellent training, development, and career progression.