PRADA In-Store Training Manager

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

As Prada In-Store Trainer, you will Support Store Manager in bringing to the store to full potential, achieving business results and qualitative objectives. You will convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada. You will be the first Prada Ambassador in the store, fostering a culture of Empathy, Warmth, Passion and Proactivity in line with Prada Client Experience. This role is based in store and requires a regular on‑site presence.

RESPONSIBILITIES

KNOWLEDGE AND SKILLS

The role requires strong training expertise combined with effective people management skills, enabling the development and performance of teams at all levels.

Strong knowledge of KPIs, with particular focus on CRM performance and client engagement.

Being able to work in a team as well as alone.

Excellent communication and interpersonal skills.

Fluency in English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.