Principal Lab Manager

The Principal Lab Manager position centres on working closely with Digital Services teams and senior stakeholders, you will define and deliver strategies that maximise adoption and unlock value from our £69 billion data assets. It would suit someone who can bring our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership to the role.

Role overview

These roles are central to building sustainable in-house expertise that supports the design, development, and delivery of digital solutions across the transport network. As part of the development of our Digital Services function, we are recruiting to strengthen our internal digital capability.

Main responsibilities

Working closely with Digital Services teams and senior stakeholders, you will define and deliver strategies that maximise adoption and unlock value from our £69 billion data assets. As Principal Lab Manager, you will lead the development of high-value B2B partnerships with external organisations, including wayfinding providers and data aggregators such as Goog. Driving cross-directorate collaboration with product, data, and digital teams to maintain high-performing connected services, ensuring effective service management, delivery against.

What helps someone succeed

Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Strong professional approach.

Requirements

• Ensure products and services are commercially sustainable, technically robust, and designed around user needs and experience.
• Deep product leadership experience, with the ability to define, communicate, and evolve product and service vision and roadmaps using data, insight, and user feedback to ensure con.
• Strong governance and assurance experience, with a track record of managing complex dependencies, ensuring effective controls, and improving governance frameworks across technical.

Job details

• This is a hybrid role based at any National Highways office location, with an expectation to attend the office for two days per week, including weekly travel to collaborate with th.
• External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.
• Work model: Hybrid.