Prison Support Role

As a Prison Support Role, the work centres on as an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. It would suit someone who can bring you don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful caree to the role.

How the role is set up

As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.

Where someone would start

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. Be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

What helps someone build confidence

You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful caree.

What is expected

• Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence.
• The OSG role will give you significant knowledge and experience of how a prison operates.

Job details

• Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis).
• Access to a paid Level 2 apprenticeship in customer service.
• Access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
• 9 days bank, public and privilege holidays.