Product Operations Support Partner

Civica Birmingham, England Posted This week

Full Time
Onsite

Job description

The Product Operations Support Partner position centres on identify recurring product issues and turn support activity into actionable insights. It would suit someone who can bring strong professional approach to the role.

Why this role may suit you

Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Tech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day.

What you would be doing

Identify recurring product issues and turn support activity into actionable insights. Partner with Product teams to improve prioritisation and visibility of issues. Work closely with Support teams to embed consistent processes and best practices.

The working style that fits

Strong professional approach.

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