Product Support Engineer

This Product Support Engineer role is focused on as the Product Support Engineer for Rail and you will report to the Site Team Leader or Site Supervisor. It would suit someone who can bring handling site-by-site responsibilities with consistency and care to the role.

Role overview

From an engineering backgroundNVQ Level 2 in Engineering or Equivalent. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems.

Main responsibilities

As the Product Support Engineer for Rail and you will report to the Site Team Leader or Site Supervisor. Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand.

What helps someone succeed

Handling site-by-site responsibilities with consistency and care. Undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides). Maintaining cleanliness of the SGB Onsite facilities.

Requirements

• Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal.
• If required, full instructions for the next steps will be provided.
• These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Job details

• Work model: Hybrid.
• Additional detail: Training or development support may be provided.