Product Support Specialist

a few days ago

Type Full Time
Pay Not listed

Job description

Product Support Specialist focuses on easily accessible via a1 and m1 motorways.

Confirmed role details

  • Easily accessible via A1 and M1 motorways.
  • 25 days (rising to 27) holiday each year plus bank holidays.
  • Salary sacrifice pension from day 1.

Additional role context

  • Update or introduce new metrics that aid in delivering improved customer satisfaction.
  • Take prime responsibility for diagnosing and resolving customer technical/support issues.
  • Monitor & reduce the demand on the engineering team from post-sales support, agree and define metrics.
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