Product Support Specialist
Job description
Product Support Specialist focuses on easily accessible via a1 and m1 motorways.
Confirmed role details
- Easily accessible via A1 and M1 motorways.
- 25 days (rising to 27) holiday each year plus bank holidays.
- Salary sacrifice pension from day 1.
Additional role context
- Update or introduce new metrics that aid in delivering improved customer satisfaction.
- Take prime responsibility for diagnosing and resolving customer technical/support issues.
- Monitor & reduce the demand on the engineering team from post-sales support, agree and define metrics.
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