Product Support Specialist

Product Support Specialist focuses on provide clinical product support to all end users and on-site guidance and assistance during surgical procedures.

What the role involves

• Provide clinical product support to all end users and on-site guidance and assistance during surgical procedures.
• Develop an understanding of all basic procedures.
• Learn proprietary software to prepare pre-operative CT scans.
• Assist surgeons in pre-operative implant planning, implant sizing and positioning.
• Provide support for Mako robotic procedures and manual upper extremities surgeries.
• Assisting in day-to-day coordination of accounts and necessary tasks to support scheduled upper extremity procedures.

Skills and requirements

• Build knowledge of Stryker implants, instrumentation and applicable clinical benefits.
• Experience of working in a clinical role is beneficial.
• A driven attitude, people focus and plenty of charisma.
• Valid UK Drivers license.

Additional role context

• Complete 101 and 201 training.