Product Support Specialist

The Product Support Specialist position centres on supporting company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value. It would suit someone who can bring strong professional approach to the role.

Why this role may suit you

Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants. Solve product problems for customers in an expeditious manner.

What you would be doing

Supporting company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value. Supporting the development and execution of the sales plan as well as grow the utilization of the RIO system by increasing volume with current and potential surgeons. Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.

The working style that fits

Strong professional approach.

What you need

• Prefer 2+ years’ experience in a sales and/or technical environment (medical, pharmaceutical or healthcare industry).
• Prefer Bachelor’s Degree in business or a related technical field of study.
• Demonstrated knowledge of customer service principles and processes.

Practical information

• Work model: On-site.
• Additional detail: Training or development support may be provided.

Requirements mentioned

• Excel

Job details

• Benefits mentioned: Training