Professional Registration Operations Manager

As a Professional Registration Operations Manager, the work centres on supporting oversee task-by-task operations and maintain performance standards. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Why this role may suit you

Oversee operational planning, budgets, and performance against KPIs and SLAs. Use data and insight to monitor performance and inform decision-making.

What you would be doing

Help oversee task-by-task operations and maintain performance standards.

What you need

• Can you drive operational excellence while transforming the end-to-end professional recognition experience?

Practical information

• Alongside this, you’ll work collaboratively across the IET, ensuring a joined-up approach with colleagues in product, engagement, people and technology teams.
• At the same time, you’ll be looking ahead, identifying opportunities to improve efficiency, streamline volunteer touchpoints, and enhance the overall experience.
• This is a highly visible role where you’ll work closely with volunteers, assessors and professional partners.
• Whether it’s improving turnaround times, enhancing quality or optimising processes, you’ll play a central role in shaping how we deliver operational excellence.

Job details

• Pay: £67,500
• Benefits mentioned: Hybrid working