Project Manager

Project Manager focuses on delivering technical projects according to the specifications and customer briefs.

What the role involves

• Delivering technical projects according to the specifications and customer briefs.
• Providing updates on the project’s progress to relevant contacts.
• Maintaining all relevant project documentation and the knowledgebase.
• Providing support to resolve change management issues.
• Liaising with the Sales team to produce new business proposals and to review customers’ existing infrastructures, suggesting areas for modernisation.
• Ensuring all time spent on projects is recorded accurately within the system.

Skills and requirements

• Be working with both internal and external customers to ensure projects are successfully delivered within the required timeframes and specifications.
• 2 years or more experience working within an IT support environment or for a Managed Service Provider.
• At least 1 formal IT qualification (e.g. CCNA, CompTIA, MSCA & MSCE) or proven experience.
• Exposure to virtualisation and cloud technologies including VMware, Hyper V and Azure environments.

Candidate fit

• ownership, planning discipline, stakeholder communication, and practical delivery judgement