Property Manager

Property Manager focuses on be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy.

What the role involves

• Be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy.
• Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue.
• If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor.
• Updating all parties on a regular basis by both phone, email or text and logging notes.
• To make regular ‘well being’ calls to the landlord.
• Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress.

Confirmed role details

• Competitive base salary and additional incentives.
• Salary sacrifice pension scheme.
• Generous Holiday allowance, increasing by 1 day per year based on service.
• Excellent Parental leave and newly introduced Fertility policy.