Quality Advisor

Quality Advisor focuses on our quality advisors work with our direct services to provide support to more than 5, people across england, wales, and northern ireland.

What the role involves

• Our Quality Advisors work with our direct services to provide support to more than 5, people across England, Wales, and Northern Ireland.
• We are all committed to making sure people can expect and get the best possible support.
• Be enthusiastic and promote practice that encourages our colleagues to support people to have great experiences and outcomes.

Confirmed role details

• Be part of a team that encourages and promotes flexible working and reasonable adjustments, particularly because of the impact of working away.
• We are also happy to make reasonable adjustments as part of the interview process.
• We are keen for applicants to ask for what they need to make the recruitment and interview process work.
• If so, please submit your up-to-date CV and a cover letter explaining why you would be a good fit for this role.

Candidate fit

• Feel confident in making judgements that support is safe and reliable.

Additional role context

• We are hiring two new Quality Advisors to join our current team of 7 national Quality Advisors.
• Reviewing complaints, compliments, mortality reviews, and whistle-blows.
• Advise our skilled and committed teams on how to bridge gaps, and recognise great practice.