Quality Assurance Manager

Quality Assurance Manager focuses on support our branches with quality improvement, risk management, and striving for a high standard of customer service and compliance.

What the role involves

• Support our branches with Quality Improvement, Risk Management, and striving for a high standard of Customer Service and Compliance.

Skills and requirements

• Use your experience and expertise to develop, actively lead.
• Experienced in caring for older people, learning disabilities, mental health. autism and other complex needs.
• A capable and confident person with the drive and passion to ensure person centred care.
• Support to the individuals receiving care.

Candidate fit

• A hands-on Quality Assurance Manager who is confident leading with Branch Audits, Customer Service, Complaints and Safeguarding Matters.