Quality & Support Coach

This Quality & Support Coach role is focused on providing clear, developmental feedback that supports tutor improvement and confidence. It would suit someone who can bring supporting standardisation activities to maintain consistency across delivery and assessment practice to the role.

Where the work sits

Quality & Support Coach focuses on carry out learner portfolio sampling to ensure quality standards and assessment requirements are met. Contribute to tutor 1:1 discussions and development planning.

How the role works day to day

Provide clear, developmental feedback that supports tutor improvement and confidence. Ensure assessment decisions accurately reflect learner competence. Supporting tutors through coaching, mentoring, and reflective practice discussions.

What helps in this setting

Supporting standardisation activities to maintain consistency across delivery and assessment practice. Organised and able to manage multiple priorities effectively.

Practical details

• Position Type: Full-time – Hybrid.
• Work model: Hybrid.
• Additional detail: Training or development support may be provided.

What needs to be in place

• Experience within quality assurance, coaching, or developmental support within education or training.
• Teaching qualification at Level 4 or above.
• Experience quality assuring careers education or learner guidance.

Job details

• Benefits mentioned: Training