Reception Team Leader

NOVOTEL Leeds, England Posted this week

Full Time
Onsite

Job description

The Reception Team Leader position with Accor worldwide centres on supporting oversee task-by-task operations and maintain performance standards. It would suit someone who can bring proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling to the role.

Where the work sits

Employee benefit card offering discounted rates at Accor worldwide. As a Reception Team Leader, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

How the role works day to day

Help oversee task-by-task operations and maintain performance standards. Greet, check-in, respond to requests and settle accounts while providing exceptional service.

What helps in this setting

Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Practical details

  • Opportunity to develop your talent and grow within your property and across the world!

What needs to be in place

  • Take initiative to add a personalized experience.
  • Your experience and skills include: Minimum 2 years experience.
  • Prior experience working with Opera or a related system.
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