Receptionist — Care Navigator

This Receptionist role is focused on · Dealing with patient queries and requests by phone or in person, efficiently and accurately. It would suit someone who can bring organisation, accuracy, and dependable communication to the role.

Role overview

· Dealing with patient queries and requests by phone or in person, efficiently and accurately. · A variety of other activities that could be reasonably expected of a medical receptionist.

What helps someone succeed

careful practical judgement. Strong professional approach.

Requirements

• Proven experience of working in a similar Service environment gained within the last 5 years.
• Proficient in the use of MS Office software, email and the internet.
• Proven history of learning and adhering to policies and processes.

Job details

• 1x 20-28 Hours per week position (will consider 2 positions making up similar weekly hours).
• Willowfield Surgery and Cregagh Surgery merged on 1st April 2025 to become Montgomery Road Medical Centre.
• Montgomery Road Medical Centre reserves the right to enhance the shortlisting criteria in the event of an unprecedented response.
• We will consider any reasonable adjustments throughout the recruitment process.

Requirements mentioned

• Driving licence